While they may seem similar, every user's issues are different. Yes, you need to open an new conversation. I attached the Intel SSU report and hope you can help me. Only that it occurred again after 3 months. I had the exact same problem over half a year ago and after I couldn't find a solution, I reinstalled Windows, which fixed the problem. Currently installed is an OEM driver I found. I install the newest and oldest available versions from the Intel download center, the versions that were offered to me via Windows Update and the Intel Driver and Support Assistent. I tried different drivers to fix the problem. Through a long process I figured out that, disabling/uninstalling the Intel UHD 620 driver in Device Manager and using the Microsoft Basic Display Adapter "fixes" the problem, though graphics performance is now miserable. After a crash, the windows reliability report just states that the computer was shut down unexpectedly, so this is no help. I can't force a crash to happen, sometimes it happens right after the login, sometimes after hours. I can work for hours having windows open, but then making a 10 minute break and the computer freezes. This only occurs when the computer is doing nothing or just a background process like encoding a video is happening. It crashes/freezes Windows, forcing me to hard reboot. I have the following problem with my Intel UHD 620 Driver:
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